US SHIPPING METHODS & COST:

UPS Ground – Free (1-5 Business Days)

USPS Expedited – $6.95 (3-5 Business Days)

UPS Next Day Air – Rate calculated at checkout

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TRACKING INFORMATION

You will receive information in your shipment notification email.

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LOST OR STOLEN PACKAGES

We understand that shipping mishaps happen, but please make sure to send your package to a secure address. Unfortunately, once your package is in the hands of a shipping carrier (USPS, UPS, etc) it becomes the responsibility of the carrier. If your package is lost or stolen please file a report and notify hello@withlovelenny.com we will do our best to accommodate the situation.

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RETURNS/ALTERATIONS:

Gift cards are final sale.

Custom denim is final sale, however we do offer free adjustment alterations within 7 days of receiving your items. If you are out of state there is a 14 day grace period. 

We offer a one time complimentary alteration adjustment. Any further changes may require an additional cost.

DAMAGES & ISSUES:

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.