Shipping & Returns
US SHIPPING METHODS & COST:
UPS Ground – Free (1-5 Business Days)
USPS Expedited – $6.95 (3-5 Business Days)
UPS Next Day Air – Rate calculated at checkout
You will receive information in your shipment notification email.
LOST OR STOLEN PACKAGES
We understand that shipping mishaps happen, but please make sure to send your package to a secure address. Unfortunately, once your package is in the hands of a shipping carrier (USPS, UPS, etc) it becomes the responsibility of the carrier. If your package is lost or stolen please file a report and notify email@example.com we will do our best to accommodate the situation.
Gift cards are final sale.
Custom denim is final sale, however we do offer free adjustment alterations within 7 days of receiving your items. If you are out of state there is a 14 day grace period.
We offer a one time complimentary alteration adjustment. Any further changes may require an additional cost.
Alteration Adjustment includes:
- waist too big/too small
- crotch area too baggy
- hips are not tight enough
Alteration Adjustment DOES NOT include:
- Re-hemming the hem
- Re-tapering the silhouette of the leg
- Making the denim bigger (unless it visibly does not fit your body)
If you decide that you would like to make any of the non-included adjustments we would be happy to help you at an additional cost. Each piece may vary and can be quoted after seeing the denim.
DAMAGES & ISSUES:
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.